Troubleshooting audio and video in the Connect and Embedded clientsĮnable diagnostics for audio and video in the IBM® Sametime® Connect Client and the Sametime Embedded Client to assist with troubleshooting issues.Provide the information in this topic to users to help them locate their workspace. To diagnose Connect issues, you might ask users to update or collect files in their workspace. Resolving the "You have been disconnected because you logged on from another computer" errorĮnable a parameter that allows users to remained logged in to IBM® Sametime® on multiple devices.īoth IBM® Sametime® Connect and IBM Notes® store user-specific data, including configuration data, preferences, and trace logs, in a workspace folder on the user's local hard drive or a network drive.Trace logs are stored in a workspace folder on the user's local hard drive or a network drive. You can provide these instructions to Sametime® Embedded and Connect Client users to enable tracing on their clients. Logging and tracing on the Sametime® Embedded and Connect Clients.Use the following information to troubleshoot problems with IBM® Sametime® Connect and browser-based clients.
Perform these common troubleshooting tasks on most WebSphere® application servers. DJI Spark launches.Use this information on troubleshooting and logging tools to diagnose and resolve problems affecting servers or users.I am a director and co-founder of Fostering Community, a small but perfectly-focused software consultancy based in the UK, helping my clients to develop online communities inside and outside their corporate boundaries. I am a community strategist working with organisations worldwide, focused on enabling change within the Enterprise, through the values that underpin Social Business – transparency, sharing/collaboration, authenticity, and trust.
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